How clean is the equipment?
As parent's to two toddlers we have a strict cleaning, sanitizing and disinfecting routine between rentals. This prevents the spread of virus, germs and bacteria between kids. We also have a ball cleaning machine, which sanitizes and steams balls after each rental. We require up to an hour before event to setup and sanitize all equipment one more time, please plan accordingly.
Which payment methods do you accept?
We require a deposit through paypal to save the date. The remaining balance can be paid the week before the event through Venmo, Zelle, PayPal, Google pay or in cash the day of the event, unless other arrangements have been made.
All rentals are up to 5 hours, we are able to accommodate late night pickups for an extra charge. We can set up on grass, pavement, or indoors. No dirt or gravel No exceptions! Please plan accordingly, Additional time $50/hour.
*two day rentals are available depending on availability.
How long are rentals?
What are the rules inside the play area?
Equipment is designed for ages 0-6 years only. Our smaller play areas are intended for children under 4 years old.
1. Socks are preferred inside play area.
2.No food, candy,gum, or drinks in the equipment area.
3.Equipment should not be moved or taken out of the designated play area..
4.No play dough, face paint, slime, crayons, markers, or sharp objects.
What is the delivery fee?
If you are within 13 miles of Downey delivery and pickup are free. Otherwise there is a fee depending on the miles.
Pickup & setups
We set up at least one hour before the start of the event, depending on the size of the set. Once we set up the play area, we leave and the client becomes liable for any injury or damage to our equipment. Client must fill out liability form before the play area is setup. A $50 dollar cleaning fee will apply if equipment is extremely dirty. Equipment must be cleared at time of pickup.
We are currently operating during the pandemic, we are however limiting amount of setups per day, to decrease our exposure. Because of this we recommend you book at least a month in advance. We are taking extra precautions,wearing masks, asking for contact less setups and pickups, asking for our clients to be mindful of the number of guests to limit exposure to disease. Our disinfecting and cleaning procedures continue to be rigorous and strict, all balls go through our ball sanitizing machine, plastics get washed all equipment gets wiped and disinfected during and after and in between setups.